Shipping policy

Shipping Policy

Last Updated: 26th March, 2026


 

1. Order Processing

• Orders are processed within 1–3 business days
• Orders are not shipped on Sundays or public holidays

 

2. Shipping Timeline

• Metro cities: 2–7 business days
• Other locations: 4–10 business days

 

3. Shipping Charges

• Free shipping on orders above ₹999
• Standard shipping charges apply below this threshold

 

4. Order Tracking

• Once shipped, you will receive a tracking link via:
o Email / SMS / WhatsApp

 

5. Delays

Delivery delays may occur due to:

• Weather conditions
• Logistics disruptions
• High order volume

We appreciate your patience in such cases.


 

6. Incorrect Address

• Customers are responsible for providing accurate shipping details
• We are not liable for delivery failures due to incorrect addresses

 

7. Lost or Damaged Packages

• If your order arrives damaged, contact us within 48 hours
• For lost shipments, we will coordinate with the courier partner

 

8. Contact

Email: hello@mirakulis.com