Refund policy

Return & Refund Policy

Last Updated: 26th March, 2026

At Mirakulis, we aim to deliver premium quality products. Here’s how we handle returns:


 

1. Eligibility for Returns

We accept returns only if:

• The product is damaged, defective, or incorrect
• You notify us within 48 hours of delivery
• The product is unused and in original packaging

 

2. Non-Returnable Items

• Opened or used skincare products (due to hygiene reasons)
• Products purchased during sale/clearance
• Gift cards

 

3. Return Process

1. Email us at hello@mirakulis.com with:
o Order ID
o Images/videos of the issue
2. Our team will review within 5–7 business days
3. If approved, we will arrange pickup or guide you on return shipping

 

4. Refunds

• Approved refunds will be processed within 5–7 business days post review
• Refunds will be credited only in form of store credit.

 

 

5. Replacement Policy

• If eligible, we offer free replacement for damaged or incorrect products

 

6. Late or Missing Refunds

If you haven’t received your refund in form of coupon code

Then email us at hello@mirakulis.com